A helping hand from a business partner.
A complaint from your customer.
An invitation to a global conference.
What do these have in common?
They’re all situations that could use a note of thanks.
According to Chron, when you send a thank-you note to someone, it shows that you value your business relationship with them.
Do you agree? I sure do!
So, can you think of anyone in your business orbit you need to thank right now?
Wait—before you sit down at your computer to begin writing an email, I have a list of 20 business English “thank you” phrases that’ll be useful to you.
We’ll first look at some steps for structuring your thank-you message. The process is very simple and you can be sure that your recipient will appreciate it!
How to Write a Thank You Email in Business English
These days, thank-you notes are often sent in the form of an email. In fact, the business management expert at Ask a Manager advises sending email thank-you notes instead of handwritten ones after job interviews and other business-related correspondences.
Some things to keep in mind about thank-you messages: they don’t have to be long and complicated. Keep them short but spend some time creating a message that sounds genuine and sincere. Plan to send your thank-you email within 24 to 48 hours of a meeting or event.
We’ll give you all the vocabulary you need to say “thank you” in different situations later in this post. But first, it’s important to understand the structure and tone of a business english thank-you email.
You can write it in four simple steps:
- Greeting: Start by addressing the person by name. This makes your message sound more personal and sincere.
- Reason for thanking: State what you’re thanking this person for. It could be for their help and support, for accepting your invitation to a business event or for providing their feedback about your business.
Whatever it is, keep it short and clear and express your appreciation.
- Compliment the person or reference the future: This section of the email can be flexible. Depending on the subject of the email, you may briefly compliment the person, say something positive about the subject or even make a reference to the future such as your hopes to work with them again.
- Closing: End with a standard sign-off such as “Thanks again” or “Best” followed by your name on the next line.
Using the steps above, here’s an example of a thank-you email to a business associate for their guidance in planning an advertising campaign:
Thank you for meeting with us yesterday. We greatly appreciate the time you took to share your experience and insights into how we should plan our upcoming advertising campaign.
Your presentation was both informative and practical, and has inspired our team to come up with some exciting ideas for the campaign ahead of our team meeting next week.
Once again, a big thank you from all of us and we look forward to having you back to review our draft.
For more real-life examples of business English phrases in use, check out FluentU.
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20 Professional Ways to Say Thank You in Business English
Thanking a business associate for their help or support:
We frequently rely on our business associates to help and support us in various business activities.
You could begin with a phrase like this to briefly include your reason for thanking them:
Thank you for your help in [business activity].
For example: Thank you for your help in securing an alternative supplier when our shipping consignment was delayed recently.
Here’s another good phrase you could use to include some details:
We’re grateful for your support in [business activity].
For example: We’re grateful for your support in planning the grand opening of our Manhattan store last week.
Thanking a potential business associate for their time:
After meeting with potential business associates to discuss business collaborations or partnerships, it’s good practice to send them a thank-you note afterwards. You’ll show that you appreciate their time and effort, and leave a positive impression that’ll strengthen your relationship.
You could start with a phrase like:
Thank you for meeting with us to discuss our business collaboration.
You could end by saying:
Thank you in advance for your cooperation.
Here, “thank you in advance” is used to thank the person ahead of time when it’s clear that you’ll be dealing with them in the near future. Otherwise, you can simply leave out the words “in advance.”
By the way. if you want to make a great impression at work, one resource you should check out is Creativa.
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Here’s a sample video from Creativa’s Mastering Business Video Calls in English course, which has tips for expressing yourself effectively:
Praising a vendor for their good service:
In business, we often depend heavily on our vendors and suppliers for timely shipments, deliveries and service. A vendor that delivers good service deserves praise and acknowledgement. So don’t forget to send them a note of thanks now and then.
You could begin with simple phrases like:
Thank you for your great service over the years.
Thank you for your prompt response to our [needs/request].
Complimenting a coworker or business partner for doing a good job:
In business, we often work closely with others in our department and teams to achieve certain goals. Complimenting someone for going the extra mile (an expression that means putting in exceptional time and effort) towards the success of the team can greatly boost their morale.
You could use simple phrases like:
Thank you for a job well done.
Thank you for being an invaluable part of our team.
Accepting an appointment or meeting:
When a business associate accepts your invitation to meet, then it’s only courteous to thank them for making the time.
Simple phrases you could use include:
Thank you for the opportunity to meet up.
Thank you for making time to see me.
Following up on business networking:
Sending a thank-you email to someone you’ve recently met at a business networking event such as a seminar, trade show or business dinner is a great way to build a strong business relationship.
You could start by saying:
Thank you for taking the time to talk with me today.
Thank you for your offer to connect me with your business contacts.
Thanking a customer or client:
We all know that our customers and clients are the most important people to our business. So make it a practice to send your customers and clients an occasional thank-you note to show that you appreciate them.
You could start with this phrase to include the name of your company.
Thank you for choosing [your company name].
This phrase may be used at the beginning or end of your email:
Thank you for giving us the opportunity to serve you.
Responding to positive feedback:
It’s always a wonderful thing to receive positive feedback from a customer or client! Be sure to write back and thank them graciously to maintain a strong relationship.
You could start by saying:
Thank you for your positive feedback.
You could use this phrase either at the beginning or end of your email:
We greatly appreciate your kind words.
Responding positively to negative business feedback:
While everyone hopes for positive feedback, we should also value negative feedback as a way of addressing customers’ concerns and improving our business in the long run. So be sure to accept negative feedback graciously and follow up with a note of thanks.
You could start with this phrase followed by a brief explanation of how you plan to address the issue that’s been highlighted:
Thank you for raising your concerns with us.
This phrase is a great one for ending your message:
Thank you for your understanding.
Thanking a job interviewer:
If you wish to stand out and leave a good impression with your prospective employer, be sure to send your interviewer a thank-you email shortly afterwards.
If you were interviewed by a group, the International Hellenic University suggests you consider sending a group thank-you note.
You could start with this phrase:
Thank you for meeting with me today.
You could also use this phrase at either the beginning or end of your message:
I appreciated the opportunity to meet with you today.
So there you have it—a list of professional phrases for expressing your gratitude to someone in business. You can’t go wrong with these phrases. Remember, a little courtesy goes a long way in business. So be generous with your thanks and good luck with your business English learning!
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