English for Hospital Staff
Do you work at a hospital or doctor’s office?
Do you often need to speak English with patients?
Then this guide to English for hospital staff is just what the doctor ordered.
We’ll give you a handy glossary of 40 medical English terms and phrases to help you understand and communicate with patients and other hospital staff. Then we’ll provide the best online resources to improve and practice hospital staff English.
Contents
- 1. Common Symptoms and Ailments
- 2. Useful Phrases and Questions to Speak with Patients
- 3. Phrases for Hospital Staff at the Reception Desk
- Where to Practice English for Hospital Staff Online
- And One More Thing...
Download: This blog post is available as a convenient and portable PDF that you can take anywhere. Click here to get a copy. (Download)
1. Common Symptoms and Ailments
Here are some of the more common symptoms (problems with the body that are evidence of an illness or disease) and complaints you may hear from patients.
As a verb, “to cough” means to breath out forcefully with a loud noise. Patients need to do this when their throat hurts or itches.
You should always cover your mouth when you cough.
- Thousands of learner friendly videos (especially beginners)
- Handpicked, organized, and annotated by FluentU's experts
- Integrated into courses for beginners
As a noun, “a cough” can refer to a single instance of coughing.
That was the loudest cough I’ve ever heard!
“A cough” can also refer to incessant coughing that the patient has developed.
She has a terrible cough and we aren’t sure what’s causing it.
You have a fever when your body temperature is hotter than normal. A fever is typically considered any body temperature above 37 degrees Celsius or 98.6 degrees Fahrenheit.
- Interactive subtitles: click any word to see detailed examples and explanations
- Slow down or loop the tricky parts
- Show or hide subtitles
- Review words with our powerful learning engine
He arrived at the emergency room with a fever of 102 degrees.
This is a broad term that can refer to any pain in the head.
She has a severe headache and needs to take some ibuprofen.
Similar to “headache,” a backache refers to any pain in the back.
He tried to lift the table by himself and now he has a backache.
- Learn words in the context of sentences
- Swipe left or right to see more examples from other videos
- Go beyond just a superficial understanding
An uncomfortable feeling that an area of your skin needs to be scratched.
She was covered in mosquito bites and they were very itchy. She couldn’t stop scratching her ankles.
A red area on someone’s skin. Patients often complain that the rash area is itchy.
My baby has a rash on his legs and won’t stop scratching it.
Start building sentences.
- FluentU builds you up, so you can build sentences on your own
- Start with multiple-choice questions and advance through sentence building to producing your own output
- Go from understanding to speaking in a natural progression.
A fracture is a break or crack, usually in a bone. The general English term for a bone fracture is a “broken bone.”
There are many different types of fractures, depending on the type of injury someone has.
The patient’s arm is in severe pain after a skiing accident. We suspect she may have a fracture.
Temporary confusion or unconsciousness caused by a hard hit to the head.
He got a concussion during the match when the football hit him right in the head.
- Images, examples, video examples, and tips
- Covering all the tricky edge cases, eg.: phrases, idioms, collocations, and separable verbs
- No reliance on volunteers or open source dictionaries
- 100,000+ hours spent by FluentU's team to create and maintain
An infection occurs when tiny organisms invade a part of the body, often causing painful symptoms and sickness.
She has an ear infection and it’s very painful.
Tiny, organic substances that attack the body’s cells and can make someone sick.
English speakers also use the word “virus” to refer to a sickness that was caused by viruses.
I started FluentU to build a new kind of language app. Want to learn more about how FluentU got started?
To eject food from your stomach after you ate it.
After she started to vomit, she realized the food she ate for lunch was expired.
If you feel nauseous that means you’re feeling sick to your stomach, like you may vomit soon.
He felt nauseous after the long drive.
As a medical term, this isn’t referring to temperature. “A cold” is a general term that refers to an unpleasant but not-very-serious illness.
“Catch a cold” is a very common English phrase that refers to the process of developing a cold.
I caught a cold last winter and I’ll probably catch a cold this winter, too.
When liquid drips from your nose or keeps your nose stuffed so you can’t breathe easily.
My son caught a cold. He has a runny nose and a cough.
A disease caused by abnormal cells that are spreading rapidly in the body.
His grandfather was diagnosed with lung cancer.
A blue or purple area of the skin, typically caused by a mild injury.
I got hit in the face with a tennis ball and had a large bruise on my cheek for weeks.
Also known as “influenza,” this is a common sickness that usually affects people in the winter months.
Everyone at school has the flu, so they canceled classes.
A “heart attack” occurs when the heart suddenly stops pumping blood or can’t pump blood.
He suffered a major heart attack, but he’s recovering in the hospital and is going to be okay.
2. Useful Phrases and Questions to Speak with Patients
These are some of the most common questions health professionals need to ask their patients:
- Where does it hurt?
- Does it hurt when I touch here?
- Do you have any allergies to medication?
- How long have you been sick?
- How long have you been feeling this way?
- What are your symptoms?
- Do you have any medical background I should know about?
- I am going to prescribe [name of medication].
Certain hospital professionals, primarily doctors, have the authority to prescribe (order) medications for patients.
- Take this medicine [daily, weekly, every night].
- We’ll follow up in [number of days, weeks, months or years].
This refers to an additional appointment that’s intended to review improvement or changes over time. You’ll also see it as a noun, spelled with a hyphen: “follow-up appointment.”
3. Phrases for Hospital Staff at the Reception Desk
These phrases can be very useful if you work at the reception desk at a hospital or doctor’s office:
- Just a moment. We’ll be with you in a second.
- How can I help you?
- What is your name?
- What is the name of your hotel?
- What is your date of birth?
- How will you pay?
- Do you have traveler’s insurance?
- May I see your insurance card?
- Please sit.
- Please wait. We’ll call you when the doctor is ready.
- The doctor will see you in a minute.
- STAT
This is a common abbreviation used by medical professionals to mean “immediately.” You may hear it among other hospital staff or see it written on documents.
Where to Practice English for Hospital Staff Online
There are several resources available online to help you learn and practice medical English.
- Merriam-Webster Medical Dictionary: It’s not always great to search for medical terms in a regular English dictionary, because many of those terms have several general meanings. So, it’s hard to find the technical definition you’re looking for. Instead, search with this dictionary, which is designed to show you definitions that are relevant to a hospital staff’s work.
- Medical English: Medical English offers a healthcare study program. The course consists of 20 units. It includes readings, speaking exercises, listening comprehension tasks and writing assignments. The program can be used by students who are studying alone. You can learn more about medical English in use and practice what you already know.
There are dozens of other English words and phrases that you might find useful for the hospital or doctor’s office, but these are some of the most common.
Once you memorize these words and phrases, spend some time using the resources above to practice these medical terms and sentences. Then, continue to learn and expand your English for hospital staff vocabulary even more!
Download: This blog post is available as a convenient and portable PDF that you can take anywhere. Click here to get a copy. (Download)
And One More Thing...
If you like learning English through movies and online media, you should also check out FluentU. FluentU lets you learn English from popular talk shows, catchy music videos and funny commercials, as you can see here:
If you want to watch it, the FluentU app has probably got it.
The FluentU app and website makes it really easy to watch English videos. There are captions that are interactive. That means you can tap on any word to see an image, definition, and useful examples.
FluentU lets you learn engaging content with world famous celebrities.
For example, when you tap on the word "searching," you see this:
FluentU lets you tap to look up any word.
Learn all the vocabulary in any video with quizzes. Swipe left or right to see more examples for the word you’re learning.
FluentU helps you learn fast with useful questions and multiple examples. Learn more.
The best part? FluentU remembers the vocabulary that you’re learning. It gives you extra practice with difficult words—and reminds you when it’s time to review what you’ve learned. You have a truly personalized experience.
Start using the FluentU website on your computer or tablet or, better yet, download the FluentU app from the iTunes or Google Play store. Click here to take advantage of our current sale! (Expires at the end of this month.)
